Deal With It

Horrible internet today...Some technician came by when I was at work today, checked our router, wiring, EVERYTHING. He came up with the conclusion that all the problems we are experiencing are from the server that runs our area. That means anyone with Time Warner in this area is having internet problems...We are all getting lied to about the service we are getting. We are getting money docked off each internet bill but it still isn't good enough. We should have decent internet at least. I think we could probably sue the company over this with them lying about service, receiving constant complaints from this area and still refusing to fix to problem. My dad will be getting a call tomorrow from someone higher up. Maybe we can get them to fix this problem once and for all...